Transform client engagement with RSM as a Senior Consultant focused on Microsoft Dynamics 365 Customer Engagement. Elevate client experiences by implementing effective solutions tailored to their needs.In this pivotal role, you will lead client requirement sessions and create essential design documentation for successful implementation of the D365 CE system. RSM fosters an inclusive culture, providing prospects to develop solid relationships with clients while working closely with team members and vendors in an Agile setting.Key Responsibilities:
Conduct requirement gathering sessions with clients
Produce detailed design documentation for D365 CE projects
Engage actively in building the D365 CE system
Serve as a key contact for all client communications
Utilize Agile and Microsoft SureStep methodologies during projectsRequirements:
At least 3 years with Microsoft Dynamics 365 CE
Bachelor’s Degree in Information Technology, MIS, or related
Microsoft Dynamics 365 CRM certification beneficial
Experience with Scribe and SQL Server Reporting Services
Familiarity with Field Service componentsLead client-focused initiatives with RSM and bring your innovative D365 expertise to the forefront.#J-18808-Ljbffr

📌 Microsoft Dynamics 365 Ce Senior Consultant Role Toronto
🏢 RSM US
📍 Toronto