Advance customer support systems at Lyft as a Staff Product Manager in Toronto. Utilize your data and AI expertise to innovate the agent platform and reporting systems.Lyft is eager to find an experienced Product Manager to oversee its Customer Care Platform. You will bring at least 8 years in product management, focusing on AI/ML applications. The role centers on improving agent efficiency and data integrity through strategic leadership and collaboration.Key Responsibilities:
Own the roadmap for agent platform and data accuracy
Develop AI-driven solutions to empower agents
Lead high-complexity initiatives across functions
Ensure integrity of all customer care data
Work closely with engineering and design teamsRequirements:
8+ years in product management
Proven experience with AI/ML-enabled solutions
Track record in cross-team collaboration
Robust expertise in data reporting and integrity
Technical degree in related discipline preferredMake a measurable impact on Lyft's customer care systems by driving product excellence and data accuracy.#J-18808-Ljbffr

📌 Staff Product Manager, Ai And Data Solutions Toronto
🏢 Triwill Group
📍 Toronto