Create and continuously improve learning content, assessments, and facilitator materialsFacilitate engaging learning experiences that build capability, strengthen role readiness, and support adoption of business prioritiesConduct learning and talent development consultations and needs analysesRecommend learning approaches aligned with business objectives and learner needsCoordinate assigned projects for timely and effective deliveryCreate and maintain onboarding resources, career development tools, competency-based resources, and manager guidesImplement learning technologies, digital learning solutions, and AI-enabled toolsAnalyze learner feedback to inform training improvements and provide recommendationsSupport employees, leaders, and business partners across CanadaLead in-person training programs at the Ottawa Home Office, stores, and Johnstown Distribution Centre as neededRequirements2 to 3 years of experience in Learning & Talent DevelopmentPost-secondary education in Education, Adult Education, Educational Studies, Human Resources, Communications, Business Administration, or a related fieldEquivalent combination of education and directly relevant experience may be consideredProfessional-level proficiency in both English and FrenchExperience creating, updating, and implementing learning content, tools, job aids, facilitator materials, eLearning, assessments, learner communications, and performance support resourcesExperience supporting assigned learning programs or projects, including SME reviews, content testing, learner communications, launch readiness, and post-launch improvementsExperience gathering learning needs and content requirements from internal stakeholders, SMEs, or business partnersExperience facilitating training sessions, learner support activities, stakeholder reviews, or program activitiesWorking knowledge of adult learning principles, learner experience, instructional design practices,



and learning evaluation basicsStrong verbal and written interpersonal, facilitation, and communication skillsAbility to organize work, solve problems, manage deliverables, and meet timelines across multiple projectsStrong digital literacy, including Microsoft Office and learning/content/reporting/AI-enabled toolsAbility to maintain content accuracy, follow standards, and handle confidential or sensitive information discreetlyMust be legally authorized to work in Canada and maintain authorization for the duration of employmentWorkday Learning, Articulate 360, Microsoft Forms, Microsoft Teams, SharePoint, or similar tools are assetsRetail operations experience, vendor experience, reporting experience, certifications, accessibility knowledge, and generative AI experience are assetsCore CompetenciesDemonstrates expertise in Learning and Talent Development, with a focus on creating and implementing effective learning content and assessments. Proficient in facilitating training sessions and utilizing digital learning technologies to enhance learner engagement and support business objectives.Highest-signal resume keywordsLearning And Talent DevelopmentFacilitation Of Training SessionsInstructional Design PracticesDigital Learning SolutionsBilingual Proficiency In English And FrenchATS Optimization KeywordsHard SkillsLearning Content CreationNeeds AnalysisAssessment DevelopmentPerformance Support ResourcesAdult Learning PrinciplesProject CoordinationStakeholder EngagementContent TestingLearner CommunicationsTraining Program ImplementationSoft SkillsInterpersonal SkillsProblem SolvingOrganizational SkillsCommunication SkillsFacilitation SkillsIndustry KeywordsRetail OperationsVendor ExperienceAccessibility KnowledgeGenerative AI ExperienceCareer Development ToolsTools & TechnologiesWorkday LearningArticulate 360Microsoft OfficeMicrosoft TeamsSharePointAI-Enabled ToolsLearning Management SystemsDigital Learning ToolsReporting ToolsContent Management Systems#J-18808-Ljbffr

📌 Bilingual Learning Specialist (French/English) — Content & Training (Varennes)
🏢 First Nations Financial Management Board
📍 Varennes