Become a Care Access Representative with CBI Home Health in Calgary or Edmonton. This vital role requires strong communication and scheduling skills to provide top-notch service to clients and care providers.

As part of CBI Home Health, you will facilitate care coordination in a fast-paced contact center. This hybrid position involves managing scheduling requests, data entry, and maintaining relationships with clients and healthcare staff. You will help ensure a seamless experience for clients and care providers, making a real difference in people's lives.

Key Responsibilities: • Utilize scheduling software for efficient care provider assignments • Maintain communication with clients, families,



and care providers • Cultivate positive relationships with all stakeholders • Accurately update and manage client and care records • Meet individual KPIs in a high-volume contact center

Requirements: • Minimum Grade 12 education • 2+ years in Customer Service or Scheduling • Proficiency in Microsoft Office and scheduling software • Strong verbal and written communication skills • Ability to multitask in a fast-paced workplace

Take your customer service and scheduling expertise to CBI Home Health to enhance client care in Calgary and Edmonton. #J-18808-Ljbffr

📌 Care Access Representative Calgary Edmonton (Winnipeg)
🏢 CBI Home Health
📍 Winnipeg