Become a Caseworker with Cencora, contributing to patient services from a healthcare perspective in Canada. This role prioritizes effective communication and case/project management.
Innomar Strategies is seeking a Caseworker to support patient and provider engagements through Cencora. This full time position entails managing patient cases, assisting with funding and compliance issues, and adhering to established protocols in the pharmaceutical sector. Applicants should exhibit solid customer service skills and an ability to handle diverse responsibilities.
Key Responsibilities:
• Manage incoming patient cases with precision
• Provide phone support to healthcare professionals
• Collaborate on compliance and therapy management
• Participate in refresher and specialized training courses
• Ensure all activities are recorded accurately in the database
Requirements:
• Completion of a two-year associate's degree or equivalent
• A minimum of one year in a customer service role
• Bilingual proficiency in French and English is advantageous
• Robust attention to detail and multitasking capability
• Background in medical/pharmaceutical fields is beneficial
Support and advance patient services at Cencora by bringing your unique skills as a Caseworker.
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