Join Teleperformance as a Desktop and Site Support Technician I, where tech meets customer service! This role services both in-house and remote staff, fostering effective support.

Teleperformance is hiring a Desktop Support Technician I to provide essential technical assistance. Ideal candidates will demonstrate strong analytical skills along with a commitment to excellent customer service. Responsibilities include troubleshooting technical issues, managing software applications, and supporting equipment setup and onboarding for new hires.

Key Responsibilities: • Offer phone and remote support for end-user issues • Diagnose and repair desktop and laptop problems • Install and configure operating systems and software • Conduct routine maintenance and hardware upgrades • Ensure equipment is prepared for remote employee use

Requirements: • Must be a student or graduate of a computer course • Knowledge of Windows, macOS, and network concepts • Experience with Microsoft Office 365 and Active Directory • Solid communication skills and problem-solving ability • Detail-oriented and able to prioritize tasks

Utilize your tech skills while embracing Teleperformance's supportive culture. #J-18808-Ljbffr

📌 IT Support Technician I with Teleperformance (Winnipeg)
🏢 TP Canada
📍 Winnipeg