Make an impact at Ericsson as a Senior Product Support Professional in Ottawa, Ontario, specializing in RAN technical support. Bring your creative mindset to a leading technology firm.This senior position within the RAN Software & Compute Platforms Engineering team is responsible for providing high-level technical expertise and customer support. You will collaborate extensively with various stakeholders to ensure seamless troubleshooting and effective resolution of complex issues. Your role will be vital in integrating current products and enhancing overall customer experience.Key Responsibilities:
Offer expert knowledge on RAN product features
Collaborate closely with development and support teams
Identify faults and apply troubleshooting methods




Lead integration activities and technical taskforces
Provide deployment and integration support as neededRequirements:
Advanced degree in Telecommunications, Electrical Engineering, or related field
In-depth field troubleshooting expertise
Understanding of RAN software systems
Proven team-oriented skills across organizations
Proficient in English for communicationJoin Ericsson in Ottawa to leverage your technical skills and support transformative RAN solutions.#J-18808-Ljbffr

📌 Senior Ran Technical Support Role Ottawa
🏢 Ericsson
📍 Ottawa