Become a key leader in member satisfaction as a Supervisor in Windsor. At Movati, coordinate your team's efforts to ensure every member feels valued and understood.
As the Member Experience Supervisor, you will play a critical role in coaching and inspiring your staff to meet shared sales goals. Your daily tasks will include engaging with members and addressing their needs, ensuring a comfortable and welcoming setting. Your proactive approach will be essential in matching members with the right services and resolving any issues.
Key Responsibilities:
• Coach staff to achieve individual and team sales goals
• Interact with members to enhance their visit experience
• Address and resolve membership inquiries and challenges
• Maintain a friendly, inviting atmosphere within the facility
• Organize and execute staff training sessions
Requirements:
• 2+ years in a customer service background
• 1+ year of successful sales experience
• Track record of driving customer growth
• Open to working various shifts
• Robust leadership and communication abilities
Lead your team to success, ensuring Movati members feel at home and supported.
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📌 Supervisor For Member Experience At Movati Windsor (Canada)
🏢 MOVATI Athletic
📍 Canada