Enhance customer experiences at AMMEGA Canada as a Customer Account Management Specialist. Focus on service excellence and technical support in this full time role.
You will be responsible for managing key customer inquiries, orders, and complaints. This position demands a proactive approach in coordinating with various departments to ensure optimal service delivery. Solid analytical skills and technical product knowledge will set you apart as a candidate.
Key Responsibilities:
• Serve as the main point of contact for customer accounts
• Prepare and process accurate customer quotations
• Handle and resolve complaints and returns effectively
• Support sales with product specifications and information
• Keep detailed records of customer interactions
Requirements:
• Educational background in Business or a similar field
• 3+ years of relevant customer service experience
• Proficiency with Salesforce and ERP systems
• Robust communication and analytical skills
• Must be authorized to work in Canada
Join AMMEGA Canada to leverage your customer service expertise and support product excellence.
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