24 Aug
|
Thefvg
|
Winnipeg
Join our team as a Bilingual Customer Service, Vendor Qualification & Intake Representative. Support operations in a hybrid role, ensuring top-notch service while managing vendor engagement.
This position requires native or near-native proficiency in English and at least one other supported language, such as Spanish, French, or Arabic. The ideal candidate will handle inbound customer inquiries, conduct vendor pre-qualification calls, and maintain accurate CRM records. We are looking for someone who excels in communication, organization, and multitasking within a fast-paced environment.
Key Responsibilities: • Manage inbound customer calls with empathy and professionalism. • Conduct vendor qualification interviews to assess compliance.
• Gather and verify necessary information for service delivery. • Schedule appointments and follow up with vendors and customers. • Maintain detailed CRM records and documentation.
Requirements: • Fluent in English and one additional supported language. • 2+ years in customer service or related fields. • Robust communication and active listening skills. • Proficiency in CRM software usage and management. • Ability to efficiently handle multiple workflows.
Bring your bilingual skills and strong customer service abilities to excel in this pivotal role. #J-18808-Ljbffr
📌 Bilingual Customer Service Specialist Canada (Winnipeg)
🏢 Thefvg
📍 Winnipeg