Join Maersk as an Operations Supervisor focused on landside brokerage, overseeing transportation operations across Canada. Drive efficiency and customer satisfaction in a leadership role.
This position is responsible for daily management of brokerage activities, enhancing carrier partnerships, and ensuring compliance with customer requirements. If you possess 3 to 5 years of logistics experience, you'll utilize your solid problem-solving skills to improve service delivery and operational performance. Stay engaged with various teams, closely monitoring KPIs and implementing actionable plans.
Key Responsibilities:
• Lead operations to fulfill customer shipment commitments
• Manage service recovery and issue resolution
• Cultivate robust relationships with carriers to enhance service
• Ensure consistent execution of operational processes
• Provide coaching and development for team members
Requirements:
• 3 to 5 years in supply chain or logistics
• Experience leading operational frontline teams
• Solid analytical skills for performance evaluation
• Knowledge of transportation management tools
• Proven commitment to superior customer service
Foster a high-performing operational culture with Maersk as a Landside Operations Supervisor.
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