24 Aug
|
Intact
|
Montreal
Lead the Auto Claims team at Intact in a hybrid work model, driving performance and customer satisfaction through effective management and strategic initiatives. Join a culture focused on growth and support. As a Claims Manager specializing in Auto Insurance, you will oversee the onboarding of recent adjusters, manage team operations, and ensure profitable outcomes. Your role will involve participating in discussions to enhance operational processes and contribute to the development of the business plan. You will guide your team’s performance while addressing complex complaints and identifying training needs. Key Responsibilities:
- Lead onboarding for new claims adjusters
- Coordinate team operations for efficiency and satisfaction
- Participate in strategic improvement discussions
- Manage performance and development plans for team
- Handle complex complaints escalated from unit managers Requirements:
- Bachelor’s degree or equivalent experience
- Minimum five years in team management
- Knowledge of personal and commercial lines insurance
- Ability to analyze operational metrics effectively
- Bilingual in English and French Utilize your leadership skills in this pivotal role at Intact, where your contributions directly impact team effectiveness and client satisfaction. #J-18808-Ljbffr
📌 Claims Manager For Auto Insurance (Montreal)
🏢 Intact
📍 Montreal