Enhance player loyalty as a High-Value Player Program Manager at Neo Pollard Interactive, located in Calgary or Edmonton. Drive success through strategic player engagement and focused leadership.

The High-Value Player Program Manager will lead a skilled team in managing high-profile player relationships. Responsibilities will include overseeing program profitability, crafting tailored engagement strategies, and analyzing player behavior for improved retention.

You’ll collaborate with various teams to ensure compliance and the success of VIP initiatives in a competitive market.

Key Responsibilities:
Develop and execute VIP program strategies
Analyze performance metrics to drive decisions




Foster relationships with key players through personalized service
Report on financial performance and player satisfaction
Monitor industry trends to enhance VIP offerings

Requirements:
Minimum 5 years in online gaming or hospitality sectors
Experience in managing VIP or loyalty initiatives
Solid leadership and coaching abilities
Proficiency in analytics tools and CRM systems
Willingness to travel as needed

Champion high-value player satisfaction and growth within the thriving iLottery industry.
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📌 High Value Player Program Manager Edmonton
🏢 NeoPollard Interactive
📍 Edmonton