Join Alterna as a Commercial Services Support Officer and drive exceptional member experience in this term role. Engage with clients while managing a variety of service-related tasks.
In this 6-month position, the Commercial Services Support Officer assists with various administrative duties that support Alterna's Commercial and SME community members. You will address client inquiries, oversee loan disbursements, and ensure all operations adhere to legal and regulatory standards, consolidating your role in enhancing service quality and efficiency.
Key Responsibilities:
Respond to client/member inquiries
Organize and manage workflow activities
Disburse conventional and insured mortgage loans
Ensure all legal compliance in documentation
Complete and review administrative reporting tasks
Requirements:
Post-secondary education or comparable experience
3+ years experience in financial services
Proficient in MS Office applications
Robust communication skills and teamwork ability
Demonstrated capability to prioritize tasks
Leverage your skills to improve member experiences as part of the dedicated team at Alterna.
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