Drive team success as Senior Operations Director at FCT, specializing in operational excellence and customer engagement. Shape the future of mortgage servicing today.
As a Senior Operations Director, you will steer daily operations while mentoring a team focused on high engagement. You will collaborate with internal and external stakeholders, ensuring a cohesive approach to operational challenges. This critical role aims to boost productivity and streamline workflows while maintaining a commitment to a diverse workplace.
Key Responsibilities:



- Provide strategic leadership for daily operational initiatives - Cultivate cross-departmental relationships for operational alignment - Supervise managers to enhance leadership effectiveness - Utilize data-driven decisions to improve efficiency - Streamline processes for optimized customer experiences
Requirements: - Minimum 10 years in management or operations - Business-related Bachelor’s degree preferred - Extensive knowledge of mortgage servicing operations - Experience in implementing cutting-edge technological solutions - Robust communication for internal and external collaborations
Achieve excellence in operations and customer experiences as a vital part of the FCT team.#J-18808-Ljbffr

📌 Senior Operations Director Fct Winnipeg
🏢 FCT
📍 Winnipeg