Join Work Authority as a Shift Lead responsible for overseeing retail operations in London South. Drive team performance, ensure customer satisfaction, and meet sales goals.

In this part time role at Work Authority, you will supervise the retail store and inspire your team to deliver unmatched customer service. Your leadership will be pivotal in achieving sales targets and creating an organized shopping environment. The schedule requires flexibility with evening and weekend availability.

Key Responsibilities:
• Oversee and motivate retail associates for smooth store operations
• Model exemplary customer service and resolve inquiries
• Coach associates on effective sales techniques
• Ensure the store is clean, organized, and visually appealing
• Support inventory tasks and manage opening/closing procedures

Requirements:
• At least 2 years of customer service experience
• Familiar with POS systems and retail software
• Excellent interpersonal and problem-solving skills
• Capable of lifting 50lbs and climbing ladders
• Versatile to work various shifts including weekends

Bring your leadership skills to Work Authority and cultivate an exceptional shopping experience.
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📌 Shift Lead for Retail Operations (London)
🏢 workwear
📍 London