Lead impactful service delivery initiatives as the Global Operations Principal at Equinix. Focus on process optimization and operational readiness to enhance global service capabilities.
Equinix is seeking a Principal to drive operational excellence within its Global Operations framework. You will play a critical role in standardizing processes and collaborating with diverse teams to implement scalable solutions. Strong analytical skills and a technical acumen for operations will be essential to your success.
Key Responsibilities:
• Drive improvements in service delivery processes
• Identify and solve operational challenges
• Work with product teams for effective service design
• Develop and manage service delivery documentation
• Lead cross-functional projects to successful completion
Requirements:
• Bachelor's degree and 10+ years in service delivery or business analysis
• Robust leadership in cross-functional initiatives
• Experience with Lean Six Sigma and process mapping
• Excellent stakeholder management and communication skills
• Knowledge of data center or technology operations
Join Equinix to influence global operations and advance customer-focused service delivery.
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📌 Global Operations Principal at Equinix (Ontario)
🏢 Equinix
📍 Ontario
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