Lead strategic transformations as a Senior Customer Success Manager at AWS Canada, focusing on cloud and AI solutions for financial institutions. Make an impact by driving customer success and fostering key partnerships.

This senior-level role positions you as a strategic partner for Canada's financial institutions during their cloud and AI transformations. You will manage customer relationships and enable measurable outcomes through governance and technology alignment. Leveraging your expertise, you will also oversee executive engagements and co-innovation sessions while mentoring peers to elevate AWS service delivery.

Key Responsibilities:
• Drive cloud and AI transformation for financial institutions
• Identify systemic barriers hindering client progress




• Initiate executive-level engagements and strategic summits
• Provide program visibility across multiple workstreams
• Develop repeatable success mechanisms and mentor peers

Requirements:
• 5+ years in leading technical programs
• Experience in digital or cloud transformations
• Proven relationship management at VP level
• Background in Financial Services sector knowledge
• Familiarity with cloud architecture and AI strategies

Bring your strategic acumen and customer focus to AWS Canada, guiding complex transformations.
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📌 Senior Customer Success Manager - Financial Services (Ontario)
🏢 Amazon Web Services (AWS)
📍 Ontario