Become a vital part of Red Arrow’s customer experience team in Calgary as a Customer Service Agent. Enjoy a part-time role with flexible schedule, ensuring seamless service for every traveler.

In this role, you will assist customers with their travel needs and provide support in a fast-paced environment. You will engage in customer interactions both in person and online to create a welcoming atmosphere. Effective problem-solving skills and attention to detail will allow you to address customer inquiries and concerns efficiently.

Key Responsibilities:
• Provide in-person and telephone assistance to customers
• Ensure accurate booking and reservation modifications
• Handle payments, refunds, and exchanges carefully




• Support customers with luggage and travel inquiries
• Make announcements and monitor boarding processes

Requirements:
• Experience in customer service settings preferred
• Clear and professional communication skills required
• Ability to remain calm under pressure
• Familiarity with financial transactions and reservations
• Criminal background check is mandatory for employment

Join Red Arrow and contribute to creating exceptional travel experiences for customers in Calgary.
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📌 Customer Service Agent at Red Arrow Calgary (Alberta)
🏢 Keolis Commuter Services
📍 Alberta