Elevate customer experience by becoming a Customer Service Specialist supporting B2B sales. Bring your technical expertise in POS installation and troubleshooting to ensure merchants succeed from day one.
Our client is expanding and seeks a dedicated Customer Service Specialist to support their B2B Sales team. The role involves installing point-of-sale systems and resolving technical issues, ensuring smooth setups for clients like Clover by Fiserv. Your problem-solving skills will be essential in navigating technical challenges and fostering strong client relationships.
Key Responsibilities:
• Install POS systems at client locations, both physically and virtually
• Troubleshoot technical issues in office until systems are operational
• Coordinate installation timelines with the sales team and clients
• Conduct comprehensive training sessions for business staff
• Maintain accurate logs of installations and client interactions
Requirements:
• Availability for full-time work, M-F from 9-5
• Valid driver's license required
• Strong problem-solving skills with technology
• Clear communicator for non-technical audiences
• Experience in customer service or tech support preferred
Support client success and enhance technical service by joining the client’s team today.
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