At weCHC, we’re more than a workplace — we are a purpose-driven team passionate about creating healthier neighbourhoods. Our work supports a diverse population, often with complex and unique needs, and we meet this challenge with compassion, innovation, teamwork and commitment. Whether you are looking to grow your career or take the next step in a meaningful role, weCHC offers the opportunity to contribute to something bigger, alongside colleagues who value collaboration, inclusion, and belonging.

What We Offer

A dynamic and supportive work workplace

A comprehensive employment package supporting your health and wellbeing, whichincludes:

Professional development opportunities

Wellness and Personal days and your birthday off

Minimum 3 weeks' vacation

Group health benefits

Employee Assistance Program

HOOPP (Healthcare of Ontario Pension Plan).

CORE RESPONSIBILITIES OF THE POSITION
This position will support the mission, vision and values of the Windsor Essex Community Health Centre. The Medical Secretary will:

Perform reception and administrative duties, including: greeting clients in person and on the phone, coordinating meetings and taking meeting minutes, photocopying, faxing and scanning documents into the Electronic Medical Record (EMR) system

Schedule client, specialist and diagnostic testing appointments

Prepare, maintain, update, retrieve, track and file charts manually and electronically

Provide referral information for internal and/or external programs and services to support the ‘circle of care’ for clients

Ensure accurate tracking and logging of all client interventions, hours and appropriate reporting requirements as identified by the Ontario Health Team (West) and Ministry of Health (MOH) when appropriate





Prepare referral and consultation letters as requested

Maintain appointment scheduling template and an up-to-date resource and referral directory

Revise providers’ schedules and produce day sheets as requested by the Director

Implement document management and distribution systems and maintain inventory of necessary forms and supplies

Maintain petty cash, if required

Initiate crisis response procedures when necessary

Assist program staff with administrative needs, as required

Perform other duties that support the mission and vision of the organization and/or as assigned based on position responsibilities and/or site requirements

SKILLS, KNOWLEDGE & EXPERIENCE REQUIRED

Minimum of 2-5 years recent experience in a health care setting

Experience with medical reception responsibilities using a multi-phone system and EMR

Exceptional customer service skills required to work with internal and external clients, community partners and resources

Strong communication and excellent interpersonal skills, combined with good time management, analytical, problem-solving, organizational and administrative skills

Proficient in typing, the use of computers and various software applications is required

Clean driver’s abstract, current, valid Class “G” Driver’s License and reliable transportation to support travel across Windsor-Essex County and the province, as required

Bilingual English/French or Spanish language skills an asset

EDUCATION, TRAINING AND CERTIFICATE REQUIREMENTS

Medical Secretary/Office Administration Medical Diploma from a recognized institution.

Additional training in computer software applications and/or secretarial skills an asset

Completion of a Police Clearance or Vulnerable Sector Check prior to commencing employment

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📌 Medical Secretary (Ontario)
🏢 Windsor Essex Community Health Centre
📍 Ontario