Join GreenShield as a Patient Support Program Supervisor to enhance patient care and team performance. Oversee training, scheduling, and operational processes for effective service delivery.

The OnePoint Supervisor role is essential for coordinating GreenShield’s healthcare initiatives, focusing on patient referrals and program enrollment. You'll lead a dedicated team, ensuring high-quality operations and compliance with healthcare guidelines while managing conflicts and customer inquiries efficiently. Your expertise will optimize team dynamics and improve patient outcomes.

Key Responsibilities:
• Train and coach PSP team members for success
• Manage daily team activities and performance
• Adhere to healthcare protocols and compliances




• Collaborate with internal and external partners
• Resolve client complaints and operational conflicts

Requirements:
• Minimum 3 years healthcare experience, including PSP
• Familiarity with specialty drug reimbursement techniques
• Solid relationship management skills
• Analytical capabilities for performance tracking
• Experience in process improvement and conflict resolution

Deliver exceptional patient care and team leadership at GreenShield.
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📌 Patient Support Program Supervisor at GreenShield (Ontario)
🏢 GreenShield
📍 Ontario