Drive effective lending operations as a Bilingual Senior Service Representative with BMO, supporting administration and servicing tasks while engaging with stakeholders in a collaborative workplace.

This pivotal role requires fluency in French and English, providing support for critical processes in mortgage, consumer, and commercial lending. You'll handle service requests, ensure accurate documentation, and contribute to positive stakeholder relationships. Bring your expertise in collaboration, organization, and problem-solving to enhance customer experience and operational efficiency.

Key Responsibilities:
• Execute loan administration and servicing activities effectively
• Provide timely responses to stakeholder inquiries and requests




• Organize documentation to ensure accuracy and completeness
• Support change management and improvement initiatives
• Analyze issues and determine effective resolutions

Requirements:
• 2-3 years of relevant experience in service roles
• Strong knowledge of lending products and processes
• Verbal and written communication skills in French and English
• Proficient in MS Word, Excel, and PowerPoint
• Excellent organizational and analytical skills

Elevate the customer experience by utilizing your bilingual skills and operational expertise in the BMO team.
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📌 Bilingual Senior Service Role at BMO (Quebec City)
🏢 BMO
📍 Quebec City