Cencora is hiring a Patient Services Assistant to enhance patient access and support capabilities in Canada. Your expertise in reimbursement and authorization will directly improve healthcare outcomes.

In the Patient Services Assistant role, you will process support cases for patients and providers, ensuring seamless access to therapy solutions under Cencora’s Innomar Strategies brand. This role requires a High School Diploma and 2+ years of relevant experience, as well as the ability to manage documentation and service inquiries. Your proactive approach will help identify and resolve operational barriers in patient therapy access.

Key Responsibilities:
• Process and manage patient support inquiries
• Keep comprehensive patient and reimbursement records




• Coordinate with prescriber offices for assistance
• Monitor open cases for timely follow-up
• Validate case documentation for submissions

Requirements:
• High School Diploma or equivalent experience
• 2+ years in patient support or reimbursement
• Registered Nurse license or equivalent preferred
• Knowledge of service quality and operational practices
• Solid organizational and communication abilities

Bring your patient support expertise to Cencora and help shape healthier futures.
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📌 Patient Services Assistant at Cencora (Prince Edward Island)
🏢 Cencora
📍 Prince Edward Island