Greet customers and discuss the type, quality, and quantity of merchandise or services required

Maintain product and service knowledge

Replace used stock, rotate current stock, and ensure satisfactory inventory levels

Participate in merchandising and promotional activities for accessories

Maintain store conditions to established standards

Adapt communication style to deliver information effectively

Maintain professionalism, tact, diplomacy, and sensitivity

Calm irate customers and resolve issues

Take customer orders and prepare products for purchase

Ensure customer satisfaction with issue resolution and the resolution process

Assist with merchandise displays and inventory management

Ensure accuracy in transactions, inventory, and procedures

Participate in store maintenance and housekeeping

Work with management and employees to maximize store sales and in-store presence

Answer and transfer internal and external phone calls

Adhere to health, safety, security, and company policies

Work any shift according to store operations

ID customers as required by the Cannabis Retail Store Handbook

Requirements

Must have valid SellSafe Certification

Post Secondary degree / diploma preferred

A valid First Aid certification is considered an asset

Ability to work any shift based on business needs, Monday to Sunday

Ability to work nights,



holidays and weekends and different locations

Experience in sales and customer service preferred

Excellent written and verbal communication skills

Team player mentality

Ability to compute basic mathematical problems

Attention to detail

Passion and excitement for cannabis and all of its derivatives

Desire to educate customers and the community about cannabis perks without giving medical advice

Core Competencies
Demonstrates strong customer service skills with a focus on communication, issue resolution, and inventory management. Possesses knowledge of cannabis products and a commitment to educating customers while adhering to health and safety standards.

Highest-signal resume keywords

SellSafe Certification

Customer Service Experience

Excellent Communication Skills

Attention to Detail

Inventory Management

ATS Optimization Keywords
Hard Skills

Basic Mathematical Computation

Inventory Management

Merchandising

Sales Techniques

Product Knowledge

Soft Skills

Team Player Mentality

Professionalism

Tact and Diplomacy

Adaptability

Conflict Resolution

Certifications & Qualifications

SellSafe Certification

First Aid Certification

Industry Keywords

Cannabis Retail

Customer Education

Health and Safety Standards

Store Operations

Promotional Activities

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📌 Retail Sales Associate (Manitoba)
🏢 Jobtailor
📍 Manitoba