Elevate customer satisfaction as a Restaurant Supervisor at Montana's in Airdrie. This role allows you to engage with guests while supporting a cohesive team environment focused on BBQ excellence.
In this leadership position, you'll drive both financial and guest experience metrics while fostering a culture of recognition among Q-Crew. Responsibilities include resolving guest issues, developing your team through coaching, and maintaining restaurant standards for safety and quality. Your everyday focus will be on creating a positive dining atmosphere.
Key Responsibilities:
• Identify and address gaps in customer satisfaction
• Coach Q-Crew to enhance service quality
• Monitor key performance indicators daily
• Ensure compliance with health and safety regulations
• Conduct daily operational audits and implement new initiatives
Requirements:
• Prior experience in hospitality is mandatory
• Exceptional communication skills are essential
• Knowledge of Point of Sale Systems required
• Ability to thrive in a fast-paced setting
• Strong mediation skills for conflict resolution
Utilize your supervisory expertise at Montana's to create exceptional experiences for guests and your team.
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📌 Supervisor Role at Montana's Airdrie (Alberta)
🏢 Montanas BBQ & Bar
📍 Alberta
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