Shape client success as an Account Manager at Workleap with a focus on Mid-Market clients. This 12-month contract emphasizes strategic renewals and account growth.
As an Account Manager, you'll maintain a book of accounts and execute renewal strategies that drive customer loyalty. Your ability to engage in challenging discussions and manage complex renewals will be critical. Collaborate with a dynamic team committed to client success in a high-growth tech environment.
Key Responsibilities:
• Lead renewal discussions that meet GRR targets
• Facilitate migration conversations for platform adoption
• Increase multi-module engagement with Workleap Agent
• Identify and mitigate churn risks proactively
• Ensure accurate HubSpot pipeline management
Requirements:
• 2+ years managing accounts with renewal targets
• Experience with ARR ranging from $1M–$5M
• Proven track record in navigating difficult conversations
• Rigorous CRM practices and pipeline maintenance
• Frequent AI tool utilization for efficiency
Play a critical role in advancing Workleap's cutting-edge solution offerings and enhancing customer relationships.
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