Join Ford of Canada as a Bilingual Customer Support Representative and leverage your language skills in this dynamic role. Focus on providing assistance to dealers and managing parts requests effectively.

You will play a crucial role at the Paris Parts Distribution Center, addressing inquiries and facilitating effective parts ordering. Your background in customer service will be essential as you engage directly with dealership representatives and ensure their needs are met.

Key Responsibilities:
• Respond promptly to dealer requests via various communication channels
• Handle back orders and ensure accurate order entries
• Assist in urgent parts redirection as required
• Provide modifications to parts orders for expediency
• Troubleshoot unit down website inquiries

Requirements:
• College diploma or relevant qualification
• Minimum 3 years in customer service-related roles
• Fluent in French and English, both written and spoken
• Proficient in Microsoft Office applications
• Knowledge of parts administration procedures is a plus

Utilize your bilingual expertise to enhance dealer support and service experience at Ford of Canada.
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📌 Ford Bilingual Customer Support Representative (Ontario)
🏢 Ford
📍 Ontario