Elevate guest experiences at our Nordic Spa as a Guest Service Attendant. This role combines attentive customer service skills with a focus on wellness, welcoming guests from arrival to relaxation.

We are seeking a Spa Guest Service Attendant who embodies curiosity and attentive listening. You will manage reservations, promote spa services, assist guests with product selections, and handle payments. Your role is essential for ensuring a seamless experience and compliance with hygiene standards throughout each interaction.

Key Responsibilities:
• Take reservations via phone or email efficiently
• Use technology to manage guest services
• Promote various Spa services effectively
• Enter treatments in the scheduling system
• Process guest payments accurately

Requirements:
• Bilingual in French and English preferred
• Previous experience in customer service roles
• Robust attention to detail essential
• Warm and approachable demeanor with guests
• Committed to maintaining confidentiality

Guarantee outstanding service and a welcoming atmosphere as a valued member of our Spa team.
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📌 Spa Guest Service Attendant Position (Quebec City)
🏢 Germain Hotels group
📍 Quebec City