Elevate your career as a Bilingual Customer Service Specialist with Prollenium Medical Technologies in Richmond Hill. This hybrid role focuses on delivering exceptional customer support in both English and French, ensuring a smooth experience for clients.

Prollenium Medical Technologies is seeking a Bilingual Customer Service Representative to act as a crucial liaison between customers and internal teams. With a background in healthcare or regulated environments, you will manage inquiries, process orders, and resolve issues efficiently. Strong verbal and written communication skills in both English and French are essential to excel in this role.

Key Responsibilities:
• Deliver skilled customer service in French and English
• Accurately process orders, payments, and refunds




• Respond to customer inquiries about products and services
• Set up and verify new customer accounts
• Maintain accurate customer records within systems

Requirements:
• 2–3 years of customer service experience
• Fluency in English and French, both verbal and written
• High School Diploma; College Diploma preferred
• Proficient in Microsoft Office, with CRM experience
• Strong problem-solving and multitasking skills

Support customers and thrive in a dynamic environment at Prollenium!
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📌 Bilingual Customer Service Specialist Prollenium (Ontario)
🏢 Prollenium Medical Technologies
📍 Ontario