Step into a rewarding position at Wesco as a Customer Service Agent, where you will expertly manage customer inquiries via telephone, email, and in-person visits. Make a difference in customer satisfaction.

In this Customer Service Agent role, you will resolve both easy and complex customer issues as the main contact point for inquiries. Having 2-4 years of experience prepares you to handle various customer needs while supporting the sales team as needed. Effective communication and a strong attention to detail are critical aspects of ensuring customer satisfaction in this position.

Key Responsibilities:
• Address customer questions and concerns through multiple formats
• Process cash payments for customers accurately




• Research and resolve customer issues effectively
• Provide support for sales counter inquiries as backup

Requirements:
• High School Degree or Equivalent required
• 2-4 years relevant experience in customer service
• Strong verbal and written communication abilities
• Proficient with MS Word, Excel, and emailing systems
• Comfortable working in a diverse team environment

Leverage your skills in customer service at Wesco, ensuring a high level of customer engagement and resolution.
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📌 Customer Service Agent at Wesco (Ontario)
🏢 WESCO
📍 Ontario