Drive excellence as a Service Centre Manager for NFI Group’s recent facility in Brampton, Ontario. Your leadership will shape the startup processes and foster a customer-oriented culture.

This unique opportunity involves overseeing a state-of-the-art Service Centre supporting various bus products. You’ll spearhead team recruitment and operational planning during the critical launch phase, collaborating closely with different business functions. Your focus on employee engagement and service performance will drive the new site’s success.

Key Responsibilities:
• Facilitate the successful launch of operations in Brampton
• Lead workforce planning and team-building initiatives
• Oversee daily service centre activities and compliance




• Ensure customer satisfaction through effective issue resolution
• Promote a strong focus on safety and quality

Requirements:
• Minimum 5 years of leadership experience in service-related fields
• Strong skills in customer service and relationship management
• Demonstrated experience in operational performance management
• Proficient with Microsoft Office software
• Knowledge of heavy vehicle maintenance preferred

Take charge of a transformative project at NFI Group’s Brampton Service Centre.
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📌 Brampton Service Centre Leadership (Ontario)
🏢 New Flyer
📍 Ontario