Seeking an IT Business Operations Specialist

3 years contract with 2 optional

Hybrid in Victoria's office in BC

Profficient in process mapping and process improvement.

Has undersanding of, and experience in, Business Process Rre-engineering principles, including organizing around outcomes, and process development to radically improve processes by building from ground up.

Understandings and employes lean & Six Sigma principles to eliminate waste, reduce variation, and build frameworks for continuous improvement.

Core Skills

Current-state process mapping

Future-state process design

Gap analysis

Process optimization

Business Process Re-engineering (BPR)

Workflow design

Process governance

Continuous improvement

Root cause analysis





Operational effectiveness assessment

Process performance measurement

Methodology Skills

Lean

Six Sigma

Value Stream Mapping

Process Modelling

Business Process Management (BPM)

Continuous Improvement Frameworks

Technical Skills

Visio

BPMN modelling tools

Process mapping software

Data analysis tools

Workflow automation platforms

Soft Skills

Analytical thinking

Facilitation

Process-focused problem solving

Strategic thinking

Collaboration

Change leadership

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📌 IT Business Process Specialist (British Columbia)
🏢 Kyndryl
📍 British Columbia