Become a key player in customer satisfaction as a Client Service Representative at Investia Financial Services. This role combines support and problem-solving in a hybrid work setting.

As a Client Service Representative, you'll interact directly with advisors, ensuring their needs are met with excellence. Your strong communication and organizational skills will be vital as you navigate complex inquiries and technical challenges, ensuring every client interaction is memorable and positive.

Key Responsibilities:
• Professionally manage incoming calls and emails
• Provide accurate and prompt technical assistance
• Document interactions on JIRA and keep track of requests
• Attend daily management meetings for process improvement
• Learn and adapt to new procedures effectively

Requirements:
• 2 to 3 years of experience in customer service
• Excellent bilingual communication skills
• Proven analytical skills and resourcefulness
• Strong ability to prioritize multiple tasks
• Flexibility to work on a rotating shift schedule

Contribute to a client-focused workplace and advance your skills at Investia Financial Services.
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📌 Client Service Specialist - Hybrid Role (Quebec City)
🏢 IA
📍 Quebec City