Lead the management of BMO's credit card insurance portfolio, enhancing customer outcomes and operational efficiency. This role demands solid analytical and regulatory expertise.

As the Manager of Embedded Credit Card Products within BMO’s Payments department, your focus will be on governance and performance management. You'll analyze market intelligence and customer feedback to enhance product offerings and ensure compliance with legal, regulatory, and business standards. Collaboration with various partners will be essential to achieving strategic objectives.

Key Responsibilities:
• Drive governance and oversight of insurance products
• Enhance product performance and customer value
• Collaborate across teams to implement improvements




• Monitor industry trends and compliance issues
• Address customer escalations and improve satisfaction

Requirements:
• 3-5 years in banking or insurance product management
• Experience in customer service-oriented environments
• Knowledge of risk management and compliance practices
• Excellent problem-solving and communication skills
• Experience managing partnerships effectively

Contribute to BMO's vision by optimizing credit card insurance while advocating for customers and ensuring regulatory adherence.
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📌 Embedded Credit Products Manager at BMO (Ontario)
🏢 Bank of Montreal
📍 Ontario