Join DHL Express as a Senior Operations Manager in Brampton, ON, and shape the future of logistics. Focus on customer service, cost efficiency, and staff development.

In this role, you will take the lead in establishing service performance metrics while effectively managing employee relations according to the Collective Agreement. You will oversee the implementation of Track and Trace technology ensuring compliance and operational success. Profitability through EBIT improvement and service center effective training programs will be your focus.

Key Responsibilities:
• Optimize costs while ensuring top service delivery
• Manage labor relations and employee compliance
• Implement and maintain Track and Trace systems




• Track service standards and make operational adjustments
• Guide staff through training and counseling for advancement

Requirements:
• 3-5 years management experience preferred
• Proven experience in leadership roles
• Excellent verbal and written communication skills
• Robust analytical and problem-solving abilities
• Degree in relevant discipline or equivalent expertise

Transform operational processes and enhance service excellence at DHL Express in Brampton.
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📌 Operations Management Position at DHL Express (Northwest Territories)
🏢 Deutsche Post DHL
📍 Northwest Territories