Experience in Property & Casualty (P&C;) Insurance
Multilingual proficiency in English and French (spoken and written)
Experience in policy administration, policy servicing, or insurance operations
Ability to interpret insurance policies, endorsements, and policy documentation
Proficiency in MS Excel and other productivity tools
Good communication and stakeholder management skills
Ability to work accurately in a process-driven environment

Job Description: Role Descriptions
Property Casualty in Insurance
Language Skills: French
Language Skills: English

Mandatory Requirements
Experience in Property & Casualty (P&C;) Insurance
Multilingual proficiency in English and French (spoken and written)
Experience in policy administration, policy servicing, or insurance operations
Ability to interpret insurance policies, endorsements, and policy documentation
Proficiency in MS Excel and other productivity tools
Good communication and stakeholder management skills
Ability to work accurately in a process-driven setting

Good to Have
Knowledge of the Canadian P&C; Insurance Market
Experience with Guidewire PolicyCenter or similar Policy Administration Systems
Exposure to insurance compliance and regulatory requirements
Proficiency in Microsoft Office applications.

Key Responsibilities
Add, modify, delete,



and validate policy data to facilitate successful conversion into the target policy administration platform.
Compare source system records with target system data and perform required corrections.
Validate policy information, endorsements, coverages, limits, deductibles, and other policy attributes.
Investigate and resolve policy conversion exceptions and errors.
Monitor policy conversion queues and take corrective action on errored-out policies.
Support policy renewals by ensuring timely completion of conversion activities.
Perform quality checks and validation activities in accordance with established QA frameworks.
Ensure data accuracy, completeness, and compliance with client requirements.
Document exceptions, risks, and issues identified during conversion activities.
Participate in audits, performance reviews, and quality management programs.
Maintain daily production and progress reports.
Track and report agreed KPIs and SLA performance metrics.
Collaborate with stakeholders on policy-related queries and escalations

Desirable Skills:
Keyword:
Skills:
Language Skills: English
Property Casualty in Insurance
Language Skills: French

Experience Required:
6-8

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📌 Bilingual Policy Administration Specialist - Property & Casualty Insurance (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario