Shape the future of customer service as a Sales Lead at Kotn. Focus on creating a positive, lasting experience while nurturing operational excellence in our retail environment.

As a Sales Lead, you will embrace the Kotn ethos while delivering a customized customer experience. Your role will involve driving sales and promoting Kotn’s various services, handling cash operations with precision, and efficiently managing inventory. You will also play a key role in store operations and maintain the qualified presentation of merchandise.

Key Responsibilities:
• Provide personalized customer service daily
• Support all retail service streams, including wholesale
• Oversee daily cash operations and customer interactions
• Drive inventory management and implement BOH standards
• Ensure merchandise presentation aligns with brand vision

Requirements:
• 1-2 years in a leadership role in retail
• Experience in operations and merchandise handling
• Familiar with Microsoft Excel
• Strong communication skills and adaptability
• Commitment to sustainability and customer satisfaction

Help Kotn redefine everyday essentials with every customer interaction.
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📌 Customer-Focused Sales Lead at Kotn (British Columbia)
🏢 Kotn
📍 British Columbia