Join Shoppers Drug Mart in Mississauga as a Patient Care Specialist, shaping patient support experiences. Leverage your healthcare knowledge to enhance service delivery and advocate for patients.

In this critical role, you will be the main contact for patients enrolled in support programs, ensuring they receive top-notch service through various program offerings. Your proactive approach and collaborative efforts with healthcare professionals will ensure seamless patient journeys. You will need to excel in analyzing reimbursement mechanisms to assist patients effectively.

Key Responsibilities:
• Act as the main contact for patient inquiries
• Conduct calls to introduce patients to programs
• Provide detailed information on program services




• Ensure timely access to therapy and training
• Document all patient interactions and outcomes

Requirements:
• Required college diploma or university degree
• 2-3 years’ experience in healthcare settings
• Proficient customer service expertise required
• Solid computer skills including MS Office
• Attention to detail with excellent problem-solving

Bring your dedication and expertise as a Patient Care Specialist with Shoppers Drug Mart to make a difference in patient lives.
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📌 Shoppers Drug Mart Patient Care Specialist Role (Ontario)
🏢 Shoppers Drug Mart
📍 Ontario