Become a Client End User Engagement Specialist with Benevity and contribute to meaningful social change. In this hybrid role, you'll connect with clients and lead them toward impactful solutions.

At Benevity, your role as a Client End User Engagement Specialist involves building strong client relationships and guiding them through their social impact journeys. You will work with a vibrant team to address inquiries and provide tailored support, ensuring exceptional client satisfaction. Your insights will also drive continuous improvements in our services.

Key Responsibilities:
• Turn clients into Raving Fans through exceptional service
• Guide clients as the expert on their program guidelines
• Resolve escalations proactively before client impact




• Conduct client training sessions and resource creation
• Analyze client feedback and translate insights into improvements

Requirements:
• Bachelor’s degree or equivalent relevant experience
• 2+ years in customer service or client relations
• Excellent communication and interpersonal skills
• Ability to thrive in team-oriented, changing environments
• Experience in relationship-building via digital channels

Leverage your skills in this impactful role with Benevity’s dedicated team!
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📌 Client End User Engagement Specialist (Alberta)
🏢 Benevity
📍 Alberta