RGF Integrated Wealth Management (RGF) is an independent integrated financial services firm with over 65 staff members, located in Vancouver. This position is part of the corporate team, which provides behind the scenes operational and administrative support for multiple financial advisory teams. As part of the Operations and Technology Team, technology and cybersecurity solutions are included in the support offered. Training will be provided; however, a strong foundational knowledge of Microsoft programs including Word, Excel and Outlook is essential.

Key responsibilities include:

User onboarding, offboarding and change management on all facets of our technology platform, including license management and invoice reconciliation

Phone system, printer and AV equipment support while working with various providers for setup, maintenance, changes, troubleshooting and issue tracking

Assist in system upgrade testing as a member of the OpsTech team

Tracking and follow up required to ensure compliance with Canada’s Anti-Spam legislation

Various data administration activities including data extracts, clean-up, reporting and reconciliation across multiple systems including Dynamics CRM, Croesus and Ticoon

Reception coverage as part of a team that covers breaks and vacations of primary Receptionist

Initial systems end user support with a heavy focus on Microsoft systems including Outlook, Teams, SharePoint and Dynamics CRM

Documenting recent administration procedures and update existing procedures

Note taking and follow-ups for various meetings

Various other project,



administrative, and operational tasks as required

This position offers the right candidate the opportunity for growth and expansion of job duties allowing them to increase their knowledge and gain experience in the areas of operations, administration and technology.Successful applicants should be comfortable with administrative duties, providing friendly and efficient support to end users and generally making a difference.

Job Requirements

Minimum 2 years of professional administrative experience

1 - 2 years performing front end tech support, being first point of contact for internal users

Ability to work in a team

Highly organized with the ability to work in fast-paced environment

Intermediate knowledge of Office Suite including Excel and PowerPoint

Excellent command of written and spoken English

Minimum typing speed of 50 wpm

Nice to have (Optional)

Experience with Microsoft 365 administrative portals (Entra, Intune, Teams)

Experience with Power BI

Comprehensive Health and Dental Benefits

Health Care and Taxable Wellness Spending Accounts

Continuing Education Opportunities

Employee Assistance Program

Three weeks of Vacation per year as well as paid personal days

RRSP matching

Monthly engagement events and activities

2 days per week WFH (upon completion of probation)

Flex days program after 1 year of employment

Salary Range: $60,000 - $70,000

Please note that only those applicants selected for an interview will be contacted.

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📌 Operations and Technology Administrator (British Columbia)
🏢 RGF Integrated Wealth Management
📍 British Columbia