Enhance your IT career at Aviso Wealth as a System Support Technician. This role focuses on providing technical support and troubleshooting to internal and external users.

In this entry-level position, you will report to the Senior Manager, IT End User Services and manage support requests through phone and email. Your responsibilities include troubleshooting, software installations, and maintaining user accounts, especially within Microsoft 365 environments. You will play a crucial role in ensuring effective IT operations while collaborating with skilled IT professionals.

Key Responsibilities:
• Respond to technical support requests via phone and email
• Triage support issues to appropriate technical groups
• Track technical issues and coordinate with internal IT staff




• Support and troubleshoot software problems and system repairs
• Maintain user accounts and perform network administrative tasks

Requirements:
• Post-secondary certificate in IT or equivalent
• Some technical support experience is an asset
• Proficient in troubleshooting Microsoft 365 products
• Strong customer service skills and detail-oriented mindset
• Bilingual skills in English and French are an asset

Deliver excellent technical support and help maintain Aviso Wealth's outstanding reputation in financial services.
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📌 System Support Technician at Aviso Wealth (British Columbia)
🏢 Aviso
📍 British Columbia