Job Description Union: Non-Union Department: Customer and Business Operations Reports to: Associate Vice President, Fundraising Operations Hours: 35 Hours Salary Range: $120,000 - $140,000 (plus additional compensative incentives such as bonus, pension and more) Status: Permanent, Full Time Vacancy: New Posted Date: April 16, 2026 Closing Date: May 10, 2026 The Director, Foundation & Vendor Operations provides senior leadership and strategic oversight for the vendor and partner oversight, including PMCF Lotteries. This role is responsible for a multimillion-dollar portfolio and is accountable for ensuring that operational partners and service providers deliver against contractual, regulatory, financial, and service expectations while supporting the Foundation’s revenue objectives. Key Responsibilities Establish and maintain robust governance frameworks for vendor oversight, performance management, risk escalation, and decision-making Lead the oversight of operational lottery vendors and partners, ensuring delivery against contracts, service‑level agreements, budgets, timelines, and regulatory requirements Own senior‑level vendor relationships, including performance and business reviews, issue resolution, escalation management, cost management and continuous improvement initiatives Ensure clear accountability across vendors and sub‑vendors, with visibility into dependencies, risks, and capacity constraints Partner with Legal and Finance to support contract management, compliance, real estate cash flow and financial controls related to lottery vendors Leadership of Foundation Operational Initiatives Collaborate with the Lottery and Procurement team to ensure lottery prize offerings are compelling, compliant, cost‑effective, and aligned with the Foundation’s Lottery strategy Lead collaboration with the Foundation’s construction management partner on the timely and on‑budget development and delivery of lottery homes including property sourcing, design direction,



construction oversight, quality assurance, readiness to award and winner management. Oversee timelines, budgets, and delivery milestones for real estate‑based prizes, ensuring risks are proactively managed and escalated Support strategic evaluation of properties and prize concepts for future lottery campaigns Qualifications 10 years of senior leadership experience in operations, vendor management, or program delivery within complex, multi‑partner environments Lean Six Sigma black belt a strong asset or demonstrated experience with organizational process improvement Comfortable leading in an environment where responsibilities may be ambiguous Demonstrated ability to manage large‑scale vendor relationships, including performance governance and escalation Experience working in regulated environments and navigating compliance, risk, and stakeholder expectations Strong executive presence with the ability to engage senior leadership, vendors, and Board‑level stakeholders Proven ability to balance strategic oversight with hands‑on operational leadership Strong contract negotiation and supplier management skills A valid driver’s license with access to a car Support the CARE Values of the PMCF: Support the CARE Values of the PMCF Collaboration – Being proactive and keen to work across the Foundation to resolve issues. Accountability – Being a team player, owning issues from identification to resolution. Respect – Approach day‑to‑day interactions in a polite and inclusive manner. Excellence – Setting high standards that inspire others to do their best work. Additional Information Experience a sense of purpose that you won’t get anywhere else, you will be making a difference for millions of people impacted by cancer. We have an open and approachable culture that enables you to bring your best ideas forward. We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs. #J-18808-Ljbffr

📌 Director, Foundation & Vendor Operations - $120,000 - $140,000 A Year (Toronto)
🏢 The Princess Margaret Cancer Foundation
📍 Toronto