Join W.W. Grainger as a Lead Customer Service Representative, enhancing client relations and operational flows. This role requires a blend of leadership and customer engagement in a regulated work setting.

As a key player under the Operations Manager, you will shape team dynamics and drive operational improvement. Your role focuses on promoting a culture of empowerment while ensuring compliance with safety standards and customer satisfaction goals.

Key Responsibilities:
• Oversee daily operations and team member support
• Conduct safety observations and assessments
• Collaborate in customer interactions and internal meetings
• Facilitate on-boarding and training sessions
• Manage inventory and order processes

Requirements:
• High school diploma preferred
• Customer service/sales experience (1-3 years)
• Proven adaptability to changing demands
• Proficient in computer applications
• Ability to safely operate warehouse equipment

Drive operational excellence and deliver outstanding service as part of the Grainger team.
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📌 Lead Customer Service Representative Grainger (Alberta)
🏢 W.W. Grainger
📍 Alberta