Join The Rec Room as a Lead Service Supervisor in Edmonton, enhancing guest interactions through superior service and team management. Your leadership will be key in shaping memorable experiences.

Cineplex Entertainment seeks a proactive Lead Service Supervisor for The Rec Room South Edmonton. You’ll support and elevate the Player team’s performance across service areas such as bar, dining, and events. Key objectives include maintaining operational excellence and fostering a positive work environment while responding to guest needs effectively.

Key Responsibilities:
• Supervise execution of event services to ensure guest satisfaction
• Ensure all guest-facing areas reflect Rec Room cleanliness standards
• Proactively address guest inquiries and resolve issues




• Conduct training and development for staff in assigned areas
• Monitor service operations to adhere to budgetary goals

Requirements:
• Minimum 1-3 years supervisory experience in food and beverage industry
• Outstanding communication and leadership capabilities
• Versatile availability for shifts, including holidays
• Experience managing service teams highly valued
• Familiarity with health and safety regulations

Be the driving force behind guest satisfaction and operational success at The Rec Room in Edmonton.
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📌 Lead Service Supervisor at The Rec Room (Alberta)
🏢 Cineplex Entertainment
📍 Alberta