Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Edmonton region is ICE’s largest — with the most programs, staff, and clients. Community Rehabilitation Managers play a central role in making sure services run smoothly, staff are supported, and clients receive the highest quality of care.

About ICE
Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Edmonton region is ICE’s largest — with the most programs, staff, and clients. Community Rehabilitation Managers play a central role in making sure services run smoothly, staff are supported, and clients receive the highest quality of care.

Role Summary
As a Community Rehabilitation Manager, you will oversee multiple residential and non-residential programs across Edmonton. You will lead staff teams, support clients’ needs, and serve as the key link between staff, families, guardians, and government representatives.

In ICE’s busiest region, the pace is fast and every day is different. You may be reviewing support plans, mentoring staff, responding to urgent issues, managing resources, or meeting with families. This role is demanding, but highly rewarding — your leadership ensures clients receive safe, consistent support and staff have the guidance they need to succeed.

What We Offer

Paid training, orientation, and ongoing professional development

Stable employment with opportunities to advance

Leadership experience in ICE’s largest region

Support from experienced senior leaders and colleagues

A respectful, inclusive workplace that values teamwork and diversity

Recognition for long service and outstanding contributions





Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service

Comprehensive benefits package for qualifying employees after one year of employment

Meaningful work — every day you’ll make a difference for clients, staff, and families across Edmonton

Key Responsibilities

Supervise and mentor staff to provide consistent, respectful client support

Oversee daily operations, scheduling, and program routines

Review support plans, documentation, and reporting for accuracy

Work closely with clients, families, guardians, and community partners

Monitor program quality and ensure compliance with ICE standards

Support staff training, feedback, and professional development

Manage program budgets and resources responsibly

Respond to urgent or unexpected issues using ICE procedures

Support staff recruitment and performance development

Promote teamwork, problem-solving, and a positive workplace culture

Attend after-hours meetings and complete program site visits as needed

Qualifications

Post-secondary education in Human Services (or related field) preferred

Minimum 2 years leadership experience in disability services (or related field)

Strong communication skills (spoken and written)

Organized and detail-oriented; able to manage multiple responsibilities

Qualified, dependable, and committed to high-quality service

Experience with staff supervision, scheduling, and documentation

Comfortable using computer systems for reporting and scheduling

Clear Vulnerable Sector Police Check (within 6 months)

Basic First Aid with CPR Level A (or willingness to obtain within 3 months)

Valid driver’s license, reliable vehicle, and $2M liability insurance

At ICE, you’re not just starting a job — you’re joining a team that makes a difference every day. We value diversity and welcome applications from people of all backgrounds and experiences.

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📌 Community Rehabilitation Manager (Alberta)
🏢 Independent Counselling Enterprises
📍 Alberta