Become an End User Computing Specialist at Apotex, where you will offer top-notch desktop support for corporate employees. Your responsibilities will include troubleshooting, configuring devices, and managing user requests in a cooperative environment.

This customer-focused role emphasizes hands-on support, requiring strong hardware and software troubleshooting skills. You'll work primarily through a ticketing system while assisting executive and VIP users. Be ready to handle device deployment, upgrade installations, and various technical requests efficiently.

Key Responsibilities:
• Handle desktop support requests for corporate end users
• Troubleshoot software and hardware issues promptly
• Configure and deploy laptops and desktops securely




• Provide support for meeting room technology
• Maintain IT assets and enhance desktop support initiatives

Requirements:
• 2+ years of experience in desktop support
• Strong knowledge of Office 365 and remote support tools
• CompTIA A+ Certification is advantageous
• Proficiency in ticketing systems like Remedy Helix
• Experience in a regulated environment is a plus

Elevate the technology experience for Apotex users by applying your expertise and communication skills.
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📌 End User Computing Specialist Position (Ontario)
🏢 Insight Global
📍 Ontario