Reports to: CEO, transferring to the COO on appointment
Dotted line to: CFO (financial reporting), VP Operations North America, VP Operations Europe
Travel: 20–25%, including regular London and branch visits
About Us: ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission‑critical business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying processes.
Position Overview Own a single, trusted definition of operational performance across two regions and build the data foundation that makes it possible. Every operating decision the two VPs make should trace back to numbers this team produces
First 180 Days Establish standard definitions for gross margin, utilization, cost‑to‑serve, and job profitability that apply identically in both regions
Stand up the consolidated operational data model across acquired entities
Deliver the first consolidated operating review pack covering North America and Europe
Hire and onboard both teams and establish the Toronto–London working rhythm
Responsibilities Own operational reporting and analytics for both regions
Own the operational data platform roadmap and priorities




Manage two geographically split teams and arbitrate between competing regional demands
Serve as analytical partner to both VPs in monthly and quarterly operating reviews
Provide the operating data underlying quarterly financial reporting and MD&A;
Identify structurally unprofitable service lines, branches, and customers, and quantify the fix
Support operational diligence on acquisition targets
Requirements 7+ years in operations analytics, FP&A;, or business intelligence, including 2+ managing analysts
Experience managing a distributed team across timezones
Strong technical grounding — SQL required, able to direct data engineering work credibly
Fluent in job costing and contribution margin in a labour‑intensive service model
Able to hold a definition against pressure from two regional leaders who each want it computed their way
Public company reporting experience preferred
We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made, by a member of our hiring team.
We are an equal prospect employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status.

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📌 Operations Manager (Ontario)
🏢 ZenaTech
📍 Ontario