Join Coast Victoria Hotel & Marina by APA as a Front Desk Agent and deliver exceptional guest service in beautiful Victoria, BC. This role is vital for providing smooth operational support at the Front Office.

As a Front Desk Agent, your responsibilities will include not only managing guest check-ins and check-outs but also addressing customer inquiries and overseeing luggage storage for groups. This position emphasizes the importance of superior customer service and teamwork in fostering a welcoming workplace.

Key Responsibilities:
• Manage guest check-ins and address inquiries effectively
• Assist with luggage storage for group arrivals and departures
• Sort and distribute incoming mail and packages
• Ensure accurate data entry and report generation for Front Office
• Handle financial transactions in line with hotel policies

Requirements:
• At least 1 year experience in a customer service role
• Secondary School Diploma required
• Advanced customer service and communication skills
• Basic skills in MS Office applications
• Flexibility to work evenings and weekends

Support Coast's values while making guests feel at home throughout their stay.
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📌 Coast Hotels Front Desk Support Role (British Columbia)
🏢 Coast Hotels
📍 British Columbia