Join FCT as a valued Customer Support professional and contribute to delivering outstanding service in title insurance. This role focuses on addressing customer needs and ensuring a seamless experience across multiple platforms.

At FCT, you will support clients through effective communication and problem resolution, while also maintaining service levels during interactions. You’ll be responsible for educating customers about our products and handling back office tasks as necessary. A strong commitment to customer satisfaction is key in this position, making it ideal for candidates with expertise in customer service and real estate.

Key Responsibilities:
• Manage customer communications with accuracy
• Resolve inquiries to ensure positive experiences




• Educate clients on product usage
• Address transaction-related issues proactively
• Stay abreast of departmental policies and best practices

Requirements:
• 1 year in customer service environments
• Experience in title insurance or real estate preferred
• Intermediate skills in Word and Excel
• Solid communication skills
• Ability to work independently under pressure

Make a meaningful impact by connecting with clients and leveraging your experience at FCT.
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📌 FCT Valuations Customer Support (Ontario)
🏢 First American
📍 Ontario